Draft for review. This document has been prepared as a starting point and is awaiting review by Ventora Retail Group Ltd before it is finalised. It may change.
Last updated: 30 October 2026
1. About these terms
These terms explain how you may use this website. The website is operated by Ventora Retail Group Ltd, a private limited company registered in England and Wales under company number 17553217 (“Ventora”, “we”, “us”). By using the website you accept these terms. If you do not agree with them, please do not use the website.
Our Privacy Policy and Cookie Policy also apply to your use of the website.
2. Using our website
The website is made available free of charge. We may update, change, suspend or withdraw all or part of it at any time, and we do not guarantee that it will always be available or uninterrupted.
3. Information on this website
The content of this website is general information about Ventora and its brands. It is not advice, and you should not rely on it as the basis for any decision. Where we describe our plans, ambitions or intended activities, these are statements of intent rather than commitments, and they may change.
We make reasonable efforts to keep the website up to date, but we do not promise that its content is accurate, complete or current.
4. Intellectual property
We own, or are licensed to use, the intellectual property in this website and its content, including its text, design and graphics. The names Ventora Retail Group and ORREX, and their logos, are the brand identities of Ventora Retail Group Ltd.
You may view the website and print or download extracts for your own reference. You must not use any part of it for commercial purposes, or use our names or logos, without our written permission.
5. Acceptable use
You must not:
- use the website in any way that is unlawful or fraudulent;
- knowingly introduce viruses or other harmful material;
- attempt to gain unauthorised access to the website, the server it runs on or any connected system;
- attack the website through a denial-of-service attack or similar;
- use the enquiry forms to send spam, unsolicited marketing or anything that is not a genuine enquiry.
Misusing the website in these ways may be a criminal offence under the Computer Misuse Act 1990.
6. Links
Where the website links to other sites, the links are provided for information only. We have no control over those sites and are not responsible for their content.
You may link to our home page, provided you do so fairly and lawfully and in a way that does not suggest any form of association, approval or endorsement on our part where none exists.
7. Enquiries
Sending an enquiry through the website does not create a contract or any obligation on either side. Any business relationship between us will be on terms agreed separately in writing.
8. Our responsibility to you
Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited by law.
If you are a business user, we exclude all implied conditions, warranties and representations that may apply to the website or its content, and we will not be liable to you for any loss or damage arising from your use of, or inability to use, the website, or from your reliance on its content — including loss of profits, sales, business, revenue, business opportunity, goodwill or reputation, or any indirect or consequential loss.
If you are a consumer, the website is provided for domestic and private use. We are not liable to you for any loss of profit, loss of business, business interruption or loss of business opportunity.
We are not responsible for viruses or other technologically harmful material that may affect your device as a result of your use of the website.
9. Governing law
These terms, and any dispute or claim arising from them or your use of the website, are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction. If you are a consumer living in Scotland or Northern Ireland, you may also bring proceedings in your local courts.
10. Contact
If you have a question about these terms, please email info@ventoragrp.co.uk.